Privacy Policy
Last updated: 17.06.2026
Reflux Magnets (“we,” “us,” “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.
- Information We Collect
We may collect the following types of information:
Information you provide to us:
Name, company name, designation, phone number, email address, and any details submitted through our enquiry forms, WhatsApp, email, or phone communication regarding repair, rental, refurbishment, or other service requests.
Information collected automatically:
When you visit our website, we may collect technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies, to help us understand website usage and improve user experience.
- How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and service requests
- Provide repair, rental, refurbishment, and related services
- Communicate with you regarding ongoing or completed service work
- Send service updates, quotations, and invoices
- Improve our website and services
- Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
- Sharing of Information
We may share your information with:
- Our internal team and authorised service technicians for the purpose of fulfilling your service request
- Logistics and delivery partners for pickup, delivery, and on-site service coordination
- Payment processing partners, where applicable
- Government or regulatory authorities, where required by law
We do not share your information with third parties for marketing purposes without your consent.
- Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including any ongoing service relationship, warranty period, and applicable legal, accounting, or reporting requirements.
- Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal and contractual obligations
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us using the details provided below.
- Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings; however, this may affect certain website functionality.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
- Children’s Privacy
Our website and services are intended for business and industrial use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Reflux Magnets
contact@magnetsindia.com
WhatsApp Number: +919444392388
No. 31A, 22, Venkatraman Nagar, Sidco Industrial Estate, Ambattur, Chennai, Tamil Nadu 600050